Returning after a bushfire
Once NSW RFS has determined you can enter your property after a bushfire, there are a few things you should do to keep you and your family safe when returning home. Ausgrid may have switched off power in your area during the bushfire. Check ausgrid.com.au/poweroutages for updates.
Electrical hazards may be present
- Look out for damaged electricity equipment. Assume fallen powerlines are live and stay at least 8 meters away. Report any fallen powerlines to Ausgrid by calling 13 13 88 or report online at ausgrid.com.au/hazards.
- If your property has been damaged by bushfires, engage a licenced electrician to inspect your electrical equipment before turning the power back on. If you have trouble reaching an electrician, contact Master Electricians.
You may notice Ausgrid crews inspecting areas impacted by bushfires. In these instances, our crews are making sure any damaged power poles and powerlines are safely disconnected before turning power back on for customers.
If you are still without power, please call our Contact Centre on 13 13 88. An emergency service officer will attend your property to investigate. You might need to contact an electrician to check your connection before power can be restored.