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Customer assistance resources
We have collated a selection of financial, health and wellbeing resources to assist you in times of financial uncertainty.
The following websites provide additional information and support for customers suffering financial hardship. Please note, Ausgrid does not administer these rebates and concessions. For more information, please refer to the contact details provided in each listing.
Healthy Minds and Body
Find out what the government is doing to support Australians with mental ill-health, and access to help now.
Plug In - Energy Consumers Australia
Find step-by-step guides on topics such as installing and maximising the benefits of solar, how to choose a battery retailer, how to charge your electric vehicle, and more.
Small business energy efficient equipment upgrade grants
The grant opportunity provides eligible small and medium businesses up to $25,000 to purchase energy efficient equipment to reduce and manage energy usage and costs.
If you or anyone you know needs help:
- Lifeline on 13 11 14
- Kids Helpline on 1800 551 800
- MensLine Australia on 1300 789 978
- Suicide Call Back Service on 1300 659 467
- Beyond Blue on 1300 224 636
- Headspace on 1800 650 890
- ReachOut at au.reachout.com
- Care Leavers Australasia Network (CLAN) on 1800 008 774
- National Debt Helpline on 1800 007 007
- Yarn.org on 13 92 76