Thank you for your ongoing patience as we work to restore power to the remaining customers impacted by Wednesday's storm. Restore times will be added to the website where information is available. Read the latest update.
Customer Engagement Reports

Ausgrid is working to improve the way we actively listen to and act on the feedback and views of our customers and their stakeholders. By embedding engagement in our decision-making processes, we can deliver better services that meet the needs of the communities we serve. We will report back on engagement projects and regularly review our program and approach to encourage continuous improvement.

An archive of recent engagement reports can be found below.

Engagement reports