Customers are at the centre of Ausgrid’s strategy. We know our success relies on understanding the needs of our customers and communities. One of the ways we make sure customer views are incorporated into our business operations is via our Customer Consultative Committee (CCC). The CCC is Ausgrid’s peak customer advocacy body, made up of external customer advocates who represent a diverse mix of perspectives, customer representation and technical expertise.
Ausgrid is committed to incorporating customer views into our business operations by:
The CCC is made up of a core group of customer advocates. It was established to challenge and advise on Ausgrid’s customer and service delivery strategy.
It provides a forum for committee members to advocate for all Ausgrid customers by:
As part of Ausgrid’s commitment to incorporating customer views into our business operations, we are reevaluating our Customer Consultative Committee (CCC) Terms of Reference and membership composition to ensure they remain fit for purpose.
To do this, we are inviting Expressions of Interest (EOI) for new members as well as providing existing members with the opportunity to review their involvement.
Please note that the next formal CCC meeting is currently scheduled for Tuesday 10 September and will be held online via Microsoft Teams.
Please submit your expression of interest in membership of Ausgrid’s Customer Consultative Committee here.
For further information, please email engagement@ausgrid.com.au.